Lost your V5C logbook? Don’t panic. Getting a replacement V5C certificate is straightforward when you know the correct process. This guide walks you through every step to get your new logbook quickly and legally.
What Is a V5C Logbook and Why Do You Need It?
The V5C logbook (also called a registration certificate) is your vehicle’s official identity document. It proves you’re the registered keeper and contains essential details like:
- Vehicle registration number
- Make, model, and colour
- Engine size and fuel type
- Previous keeper information
- Your details as the current keeper
You’ll need your V5C to sell your car, change your address, or handle insurance claims. Without it, these processes become complicated and time-consuming.
How to Get a Replacement V5C Logbook: Quick Answer
You can get a replacement V5C in three ways:
- Online through DVLA – Fastest option (3-5 working days, £25)
- By post using form V62 – Takes 2-3 weeks (£25)
- At a DVLA local office – Same day service where available (£25 plus appointment fee)
The online method is usually your best choice for speed and convenience.
Step-by-Step Guide: Applying Online for Your Replacement V5C
What You’ll Need Before Starting
Gather these documents before beginning your online application:
- Your driving licence
- Vehicle registration number
- Recent V5C reference number (if you have it)
- Valid UK address where you want the V5C sent
- Debit or credit card for payment
The Online Application Process
- Visit the official DVLA website at gov.uk/vehicle-registration-certificate-v5c-log-book
- Select “Apply for a replacement” from the main options
- Enter your vehicle details including registration number and make/model
- Provide your personal information ensuring it matches your driving licence exactly
- Choose your delivery address – this must be your registered address
- Pay the £25 fee using a valid payment card
- Get your reference number – save this for tracking your application
The system will confirm your application immediately. Your replacement V5C should arrive within 3-5 working days.
Alternative Method: Applying by Post Using Form V62
If you prefer postal applications or can’t apply online, use form V62.
Getting Form V62
Download form V62 from the DVLA website or collect one from:
- Post Office branches
- DVLA local offices
- Some car dealerships
Completing Form V62
Fill in these sections carefully:
- Section 1: Your personal details
- Section 2: Vehicle information
- Section 3: Reason for replacement
- Section 4: Declaration and signature
Double-check all information before posting. Mistakes cause delays.
Posting Your Application
Send your completed form V62 with a £25 cheque or postal order to:
DVLA
Swansea
SA99 1DD
Processing takes 2-3 weeks from when DVLA receives your application.
DVLA Local Office Applications
Some DVLA offices offer same-day V5C replacement services. This option costs more but works if you need your logbook urgently.
Finding Your Local DVLA Office
Check the DVLA office locator to find offices near you. Not all locations offer same-day services, so call ahead to confirm.
What to Bring
- Valid photo ID (driving licence or passport)
- Proof of address (utility bill or bank statement)
- Vehicle registration documents (if available)
- Cash or card for payment
Expect to pay the standard £25 fee plus any appointment charges.
Replacement V5C Costs and Processing Times
| Method | Cost | Processing Time | Additional Fees |
|---|---|---|---|
| Online | £25 | 3-5 working days | None |
| Post (V62) | £25 | 2-3 weeks | Postage |
| DVLA Office | £25 | Same day | Appointment fee (varies) |
Special Circumstances: When Standard Applications Won’t Work
If You’re Not the Registered Keeper
You can only apply for a replacement V5C if you’re the registered keeper. If ownership has changed but the V5C wasn’t updated, the previous keeper must apply or you’ll need to follow the vehicle ownership transfer process.
Lost V5C During House Move
Moving house while waiting for a replacement V5C creates complications. Update your address with DVLA first using their online address change service, then apply for the replacement.
Company or Business Vehicles
Limited companies and businesses follow the same process but need:
- Company registration details
- Authorised signatory information
- Business address confirmation
What Happens After You Apply
Online and Postal Applications
DVLA will:
- Process your application within stated timeframes
- Print your new V5C with updated security features
- Post it to your registered address using standard mail
- Update their records automatically
If Your Application Is Rejected
Common rejection reasons include:
- Incorrect vehicle details
- Mismatched personal information
- Outstanding vehicle tax or insurance issues
- Previous keeper disputes
DVLA will write explaining why your application was rejected and what steps to take next.
Protecting Your New V5C Certificate
Once you receive your replacement V5C:
Store It Safely
- Keep it in a secure location at home
- Don’t leave it in your car
- Make photocopies for reference
- Consider scanning it digitally
Update Information Promptly
- Change your address within 4 weeks of moving
- Update vehicle details if you modify your car
- Transfer ownership immediately when selling
Common Problems and Solutions
V5C Hasn’t Arrived
If your replacement doesn’t arrive within expected timeframes:
- Wait an additional 5 working days for postal delays
- Contact DVLA on 0300 790 6802
- Have your reference number ready
Information Is Wrong
If your new V5C contains errors:
- Don’t use the incorrect document
- Contact DVLA immediately
- They’ll issue a corrected version free of charge
Multiple V5C Documents
If you receive multiple V5C certificates:
- Destroy all but the most recent
- Only use the latest dated version
- Contact DVLA if you’re unsure which is current
Summary: Getting Your Replacement V5C Logbook
Replacing a lost V5C logbook is straightforward when you follow the correct process. Online applications through the official DVLA website offer the fastest service at £25, typically arriving within 3-5 working days. Postal applications using form V62 take longer but cost the same amount.
Remember these key points:
- Only the registered keeper can apply for a replacement
- All methods cost £25 (plus any additional fees for office visits)
- Keep your new V5C safe to avoid repeating this process
- Update your address and vehicle details promptly to prevent complications
The most important thing is using official DVLA channels. Avoid third-party websites that charge extra fees for services you can access directly from the government.
Frequently Asked Questions
Q: How long does a replacement V5C take to arrive? A: Online applications typically take 3-5 working days. Postal applications using form V62 take 2-3 weeks. DVLA office applications can be processed the same day where this service is available.
Q: Can I drive without a V5C logbook? A: Yes, you can legally drive without carrying your V5C. However, you’ll need it for insurance claims, selling your vehicle, or proving ownership. Police may ask to see it within 7 days if requested.
Q: What if I find my original V5C after getting a replacement? A: Destroy the old V5C immediately. Only use the most recent version. Having multiple valid V5C certificates can cause confusion and legal issues when selling your vehicle.
Q: Can someone else apply for my replacement V5C? A: No, only the registered keeper named on the original V5C can apply for a replacement. If ownership has changed, you’ll need to transfer the vehicle into your name first using the appropriate DVLA process.
Q: Do I need to inform my insurance company about my replacement V5C? A: Your insurance remains valid, but it’s good practice to inform your insurer you’ve received a replacement V5C. This can help if you need to make a claim and they request vehicle documentation.